PRIVACY POLICY
The website olytheafoods.com.au is owned and operated by Olythea. We are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What personal information we collect
When you visit or use our website, we may collect the following personal information:
- Full name
- Email address
- Phone / mobile number
- Information you provide through the contact form
How we collect your information
We collect personal information directly from you when you:
- Fill out a contact form
- Subscribe to our newsletter
- Communicate with us via email or other means
How we use your information
Your personal information is used for:
- Responding to your enquiries
- Providing information about our products or services
- Customer support
- Sending updates or marketing communications, only where you have provided consent
- Improving our website and services
We do not sell or rent your personal information. We may disclose your information to trusted service providers who assist us in operating our website or business, where necessary.
Newsletter
If you subscribe to our newsletter:
- You agree to receive updates about news, offers, and services
- You may unsubscribe at any time using the unsubscribe link or by contacting us
Contact form
When you submit a contact form, your personal information is used solely to respond to your enquiry and communicate with you. It will not be used for marketing purposes without your consent.
Overseas disclosure
Some of our service providers (such as hosting or analytics providers) may be located outside Australia. We take reasonable steps to ensure that your data is handled securely and in accordance with applicable privacy laws.
Data retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Your rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw your consent to receive marketing communications
To make a request, please contact us using the details below.
Complaints
If you believe we have breached your privacy rights, you may contact us. We will investigate and respond to your complaint. You may also contact the Office of the Australian Information Commissioner (OAIC).
Contact us
If you have any questions or requests regarding your personal information, please contact us at:
hello@olytheafoods.com.au
Data security
We take reasonable technical and organisational measures to protect your personal information, including:
- Secure SSL/HTTPS connection
- Server and system security measures
- Restricted access to authorised personnel only
COOKIES POLICY
What are cookies
Cookies are small text files stored on your device when you visit a website. They help ensure proper website functionality, improve user experience, and provide analytical insights.
Types of cookies we use
- Essential cookies
These cookies are necessary for the basic operation of the website. - Analytics cookies
These cookies help us understand how visitors interact with the website. We may use services such as Google Analytics, only where consent has been provided. - Third-party cookies
Our website may include content from third-party services (such as videos or social media platforms), which may set their own cookies.
Consent
When you first visit our website, you may be presented with a cookie notice allowing you to manage your preferences. Non-essential cookies are only activated with your consent.
Managing cookies
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website.
More information
For more information about privacy and cookies, you may refer to the Office of the Australian Information Commissioner (OAIC).